REFUND & CANCELLATION POLICY

Last Updated: March 2026

1. INTRODUCTION

At Project Orion, we want you to feel confident in your purchase. Because this is a digital educational product delivered online, we maintain a clear and transparent refund policy.

By purchasing access to Project Orion, you agree to the terms outlined below.

2. 14-DAY SATISFACTION GUARANTEE

We offer a 14-calendar-day money-back guarantee on initial purchases. If you are not satisfied with the Product, you may request a refund within fourteen (14) calendar days from the original date of purchase.

To request a refund within this period, please email support@orionmatrix.org using the same email address used at checkout.
Refund processing times may vary depending on your bank, card issuer, or payment provider.

3. AFTER THE 14-DAY WINDOW

Once the 14-calendar-day refund period has expired, all sales are considered final unless otherwise required by applicable law.

Refund requests submitted after this period may be denied.
In limited cases involving verified technical access issues, we may review the request on a case-by-case basis at our sole discretion.

4. DIGITAL ACCESS AND CANCELLATION

Project Orion is a digital product. No physical items are shipped.

If a refund is granted, your access to the Product may be revoked and any associated account or private access area may be disabled.

5. DUPLICATE PURCHASES OR BILLING ISSUES

If you believe you were charged more than once or experienced a billing error, please contact support@orionmatrix.org so we can review the issue.

6. CHARGEBACKS AND PAYMENT DISPUTES

If you have a problem with your purchase, we encourage you to contact us first so we can attempt to resolve it directly.

Unjustified chargebacks or payment disputes may result in suspension of access while the matter is under review.